Transfer from Paris Charles de Gaulle Airport to Paris - ROUND TRIP

The traffic was very heavy, so the driver was late picking us up, but the same conditions were in place when we did start into the city. She took every opportunity to gain headway and even had to deal with a truck blocking a street where she needed to go. Backed out and delivered us to our apartment.

The driver greeted us as we walked out of the baggage area at CDG. Drove our party of six to our hotel. On the return trip the drive pulled up to the hotel right on time and drove us to the airport. No complaints, they gave us excellent service. The large vans had three rows of 3 seats (driver took one of the seats) so they can carry 8 in the van. There was plenty of room for 3 normal sized adults to sit in each row. There was enough space for our luggage behind the third row.

We were instructed to meet in front of Marks and Spencer. No driver. After quite a wait I attempted to call the number included on my paperwork without results (Concierge at the hotel also attempted to call the following week regarding pick up without being able to get through on the number provided. Had to call Viator in the USA for information.) Finally the driver called me and quickly met us for the transfer. Ride smooth taking about an hour to get to central Paris. The driver had an upper respiratory infection and should have probably taken a sick day. I have never had a late pickup in past use of the service.

Disappointed with airport pickup arrived at pickup point nobody there to greet us. ended up calling company stated driver was at airport noted that driver was actually the person asleep on seat outside arrival hall.approached us only after office call him.We then proceeded to go to car to find airport security at vehicle driver had parked car illegally in no parking zone both driver and security then became involved in yelling match. Driver did not communicate with us at all during drive to apartment The return trip scores 10/10 the driver was both commutive and courteous dressed immaculately

Despite our plans being over two hours late, our driver was waiting for us when we exited customs. He was very nice too. I would not expect this level of service since this was not a US car service. All in all, it was such a relief to meet up with this driver after being on a plane for over 9 hours! Thank you!

My transfer was on time, the driver was well presented and very professional . The drive to the hotel was very smooth. I will definitely recommend this agency for the transfer.

We had no issue looking for our transportation. It was on time and we experienced no hassle. I didn’t have to confirm and re-confirm even if we booked it so many months in advance so the service is reliable.

It is very difficult to communicate and get any information about tranfers/etc when there is NO english spoken...and trying to arrange the return (we booked roundtrip) transfer was extremely difficult - we didn't know what time for our return until the morning of...UNACCEPTABLE. i am a travel agent and will definitely NOT use this service again based on lack of information/communication - HORRIBLE!!!

Driver was very friendly, had to wait a little over an hour for us, so would give them more advanced pickup time. Driver chatted all the way to the apartment with our teens. Handled our baggage well.

Excellent customer service! Our driver went beyond the call of duty. Our luggage came on a later flight and the driver reassured us not to worry that he would gladly wait for us. This is a company you can count on! Thanks for the great service!!!